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Saving Profile Data

Overview​

Indigo X stores various types of data in browser profiles:

  • Cookies 🍪
  • Browsing history 📜
  • Passwords 🔑
  • Bookmarks 📌
  • Other user data

After closing a profile, all session data is saved based on your selected storage type. Learn more about storage types.

Storage Types​

Cloud Storage

All data will be available every time you launch the profile, even on different devices.

Local Storage

Data is only available on the device where you first launched the profile.

Important

Avoid running the same profile on multiple devices simultaneously. This can lead to synchronization issues and data loss.

Synchronization Process​

Follow these rules when working with profiles to ensure data preservation:

  1. Wait for complete data saving after stopping a profile
  2. Watch for the loading indicator until you see "Profile data saved"
  3. Close all profiles before exiting the application

Troubleshooting​

Third-Party Applications​

Security Conflicts

The following applications may interfere with Indigo X:

  • Antivirus software
  • Firewalls
  • VPN clients
  • Proxy applications (Proxifier, SocksEscort)

Solution: Remove conflicting applications or whitelist Indigo X in their settings.

Connection Issues​

Internet Service Provider

If your ISP is blocking connections, try:

  • Connecting through a VPN
  • Using a different Wi-Fi network
  • Using mobile internet as a hotspot

Reinstalling Components​

  1. Disconnect the agent
  1. Locate the Indigo folder:
C:\Users\%username%\indigo
  1. Delete the deps folder
  1. Connect the agent and open any profile to download components

Sending Logs​

If issues persist, send us your logs for analysis:

  1. Reproduce the issue

  2. Find and archive the logs folder:

C:\Users\%username%\indigo
  1. Send the archive to support via @indigosupport_bot