Handling Ban Issues
Additional Security Measures
Important Advice
Before diving into this article, make sure you've reviewed our general recommendations for account management.
If you're still experiencing account blocking or detection issues, check these parameters:
Core Parameters
Parameter | Recommendation | Explanation |
---|---|---|
Browser Core Version | Latest version | Most regular users install updates automatically |
Browser Type | Stealthfox (Google) Stealthfox/Mimic (others) | Stealthfox is recommended for Google accounts |
Device | Use a single device | Running on different devices can conflict with hardware fingerprints |
Operating System | Match your real OS | A macOS profile on Windows (or vice versa) can raise suspicions |
Warning
Don't run the same profile simultaneously from different computers - this can lead to blocking.
Testing Settings
To identify and resolve issues, it's recommended to create test profiles with different configurations.
Settings Groups
Group 1 - Settings to Modify
- Navigator (User-Agent)
- Ports
- Geolocation data
- Browser languages
- Time zone
- WebRTC
info
Geolocation access is not crucial - choose any value.
Group 2 - Other Settings
Includes all parameters not in Group 1.
Testing Scenarios
- Scenario 1
- Scenario 2
- Scenario 3
- Set all settings to "Mask" mode
- For browser languages, select "Modified" mode
- Ensure locale/primary language matches proxy region
- Set all settings to "Real" mode
- Set all settings to "Mask" mode
- For browser languages, select "Modified" mode
- Verify locale matches proxy region
- Sequentially enable "Mask" mode for each setting
Example:
- First only "Screen Resolution" in "Mask" mode
- Then "Media Devices" + "Screen Resolution"
- And so on
- Verify all settings are at default values
- Sequentially enable "Mask" mode for each setting
Example:
- First only "Screen Resolution" in "Mask" mode
- Then "Media Devices" + "Screen Resolution"
- And so on
Need Help?
If the issue persists after trying all scenarios, contact us:
- Through chat
- Through the website widget
- Through Telegram @indigosupport_bot
Provide a detailed description of the situation, and we'll help you resolve it.